Malware and Adware is so easy to get these days, and most folks aren’t even sure how it got in their computer in the first place. Most Malware comes from downloading a program and not paying attention to the installation. Nowadays when you are installing any program, you should watch for checkboxes that show up during the download or installation. Often there will be a box (already checked) with a blurb saying that you will get some great program that will look for drivers for you, or speed up your computer. Many of us are used to just hitting the “next” button over and over till a program installs, but this is now the best way to get infected with malware. Make sure you uncheck all boxes that are offering you something that is not exactly what you were trying to install in the first place. This will help reduce your risk of becoming infected with debilitating software. Also don’t forget to run your Malwarebytes.

 

Like the way we work?

Here at Falcon Computers we have always understood how difficult it can be for someone who is not computer literate to have to come in and try to explain what issues have been going on with their computer. We also know how hard it can be to understand when some computer tech is telling you what the problem is. We try to make sure that each customer has a clear understanding of what we tell them so that it is easier to make clear decisions with what they want to do. We also believe that honesty and clear communication are what makes a good business. We like to do our repairs right in front and out in the open. If you want to watch us repair your computer, you are welcome to stay and watch what we do. Some stores don’t even let you talk to the person who worked on your system, but not at Falcon. We want each and every person to have the best understanding of their repairs if they want to know. We always try to go the extra mile with each customer to make sure that they have the best computer experience possible.  If honesty and communication are what you’re looking for, we will give it to you with respect and a smile.

Awards and achievements

From 2004 to 2008 we were voted "Best of Hawaii" by the voters and published in the Hawaii Island Journal. In 2007 we opened our second store in Waimea/Kamuela and we started winning "best of North Hawaii" in the North Hawaii news. We have won for 2009, 2010, 2012, and 2014, and they so far have never posted the winners for 2015, when North Hawaii News stopped running the awards contest. We've taken pride in winning these awards because we know that it comes from treating folks right. It also helps new customers to see that other people have faith in our work and our equipment. We expect to keep winning them if they start the voting again. We believe that we win because we work hard to give exemplary  service to every customer that walks in through our doors.